Communication Solutions

Our suite of telephony, video and conferencing products have been designed to do precisely that – to keep your people collaborating with one another, and your customers happy. Sumat offers a suite of telephony, video and conferencing solutions that have been designed with our clients’ requirements which helps their people to collaborate with one another. Our solutions boast seamless integration of telephony, video conferencing, voicemail and desktop sharing with one directory and real-time presence status on both fixed and mobile devices to create a truly unified intelligent collaboration experience for your staff and clients. We have a range of communication solutions, cloud hosted or on-premise, to suit your business needs and budget.

IT Solutions

Call Center Solutions

With increased demands from customers, companies require a communications platform that’s agile enough to efficiently respond to customers from any channel, at any time. For this call center is an integral part of a business.

Sumat’s Call center solution offers solutions that works on leading phone handsets and systems from best companies in the market. Our solution allows you to respond to customers faster and easier. Whether you have a simple phone support helpdesk or a sophisticated multi-channel call center, your agents will have what they need to be more helpful, more efficient and more motivated.

Video Conferencing Solutions

“Time is Money” saying is true in this world where people want to travel less and give more on to their productivity. Video Conferencing delivers an improved meeting experience for companies and can significantly reduce travel costs to quickly bring a strong return on investment (ROI). Our solutions from Sumat includes High Definition cameras, systems and video transmission with capabilities to integrate with corporate directories and the public internet for meetings with external parties.

At Sumat we provide you with options and offer high performance video conferencing that is rapid to deploy, intuitive to use and cost effective.

We supply and integrate all the high definition (HD) video peripherals that can be plugged into any desktop or conference room environment, video conferencing can be delivered as an accessible online service.

IT Solutions